Northern Tier Center For Health

Northern Tier Center for Health (NOTCH) is a primary-care practice serving multiple locations throughout Vermont’s Franklin and Grand Isle counties.

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Locations throughout Vermont’s Franklin and Grand Isle counties.

Northern Tier Center for Health (NoTCH) is a primary-care practice serving multiple locations throughout Vermont’s Franklin and Grand Isle counties. A federally-funded nonprofit corporation, Northern Tier’s team of compassionate and devoted health care professionals and support staff offer a full spectrum of health care services, including family medicine, obstetrics, internal medicine, behavioral health, pharmacy, lab, and general dentistry.

Client Since

2015

Location

Richford, St. Albans, Swanton, Georgia, Fairfax, Enosburg, Alburg

Employees Supported

250+

Industry

Medical

Devices Supported

400+

OUR SOLUTION

Open Approach began working with NOTCH in mid-2015, filling the void when a critical internal IT employee left unexpectedly. Work commenced quickly with a sizable project to restructure NOTCH’s backup environment, simplifying and automating backups for their entire server infrastructure, including offsite replication of vital data. Next up was a deep evaluation of network security and firewall configurations, resulting in a significant simplification and hardening of the rule set, which in turn reduced complexity and increased manageability. Along with this came enhanced flexibility for users to roam freely across their multi-site network — and resulted in more than $20,000 in annual savings.

Testimonial

“We needed a resource with the appropriate skillset who could come up to speed quickly, cost less money and have greater availability. The Open Approach philosophy matches ours to a tee.”

— Andrew Hoadley, IT Manager at NoTCH

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