Solutions | Support | Third Party Inclusive

Third Party Inclusive

Open Approach will work with your vendors in a streamlined fashion, getting to the bottom of the issue, and making necessary changes to get things working correctly.

Our Services

Overview and Value

The last thing you want to do in the middle of a busy work day is to sit on hold with tech support for some piece of software that is crucial to your business. Not only does this eat away at valuable work time but 3rd party techs can be tough to understand, work with, or add frustration.

Having been in business for over 20 years, Open Approach has worked with just about every application, configuration, and environment you can imagine.  If required, we will be happy to contact your third-party vendor.  We speak their language and can save you time being on hold. This leads to a faster resolution for everyone involved.

What’s Involved

Stop dealing with third-party tech support!

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One Support Number

We manage your 3rd party vendor support relationships, so you don't have to.

Dedicated Account Manager

We handle warranty, lifecycle, and project management for you to focus on your business!

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Your Goals Are Our Goals

We know your IT inside and out, where a third party vendor doesn’t.

Looking to learn more?

For nearly two decades, Open Approach has helped businesses build and maintain reliable, responsive, and secure IT networks and solutions. We specialize in solving complex business challenges, from cloud and on-premise infrastructure to voice communications, server and desktop virtualization, workspace administration, and security. If you’re looking for help with Managed IT, Security, Support or Strategic Planning, we’d love to talk.

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