
HELEN PORTER HEALTHCARE
HELEN PORTER HEALTHCARE
Nestled into farmland bordering Middlebury, Vermont, Helen Porter Healthcare and Rehabilitation Center is a comfortable, secure residence where loved ones are assured of skilled nursing care and assistance. Privacy is honored, individuality is respected and residents can choose to dine, socialize, play games and activities, or exercise with staff and fellow residents. With accommodations for 105 people, Helen Porter is a nonprofit that is licensed by the state of Vermont and certified by Medicare and Medicaid.
SOLUTION
Open Approach and Helen Porter have been working together since 2002, when they teamed up to move their systems from paper files to electronic medical records while ensuring security and complete HIPAA compliance. From migrating non-redundant physical servers into a high-performance server cluster, replacing and standardizing an ever-growing list of workstations and laptops, to performing regular security audits of firewall, networking, and wireless configurations, Open Approach has worked diligently to help keep security and performance optimal, while also keeping costs minimized in support of Helen Porter’s non-profit mission.
“Cost containment in medical delivery is a major driver, and Open Approach has consistently delivered great value while also being one of our best partners. They work tirelessly on our behalf and feel more like fellow staff to all of us.”
— Jim Darragh, Facility Administrator at Helen Porter Healthcare